Last updated: December 2025
Welcome to the Support Center. This page applies to our Website (https://omegle.me) and our official Companion Safety mobile applications for Android and iOS called OmMe Companion (collectively, the “Service”). The OmMe Companion apps are informational only and do not provide live video communication, matching, messaging, user accounts, or payments.
Live video communication, where available, takes place exclusively on the Website through an embedded third-party service. The OmMe Companion apps provide safety guidance, platform rules, reporting instructions, and access to support resources.
Contact Us
Please use the appropriate support channel based on where you are using the Service:
- Website (omegle.me): [email protected]
- OmMe Companion (Android & iOS): [email protected]
When contacting support, please include:
- The email address where you would like to receive a reply.
- Where the issue occurred (Website in browser or OmMe Companion app).
- A short description of the issue or question.
- If relevant, the approximate time of the session (do not include sensitive personal data).
Frequently Asked Questions
What is the Service?
The Service is an adults-only (18+) communication platform. Live video communication is available on the Website through an embedded third-party service. OmMe Companion for Android and iOS is a safety-focused informational app and does not provide live communication.
Is the Service for adults only?
Yes. The Service is strictly intended for users aged 18 and over. If you encounter someone who appears to be under 18, leave the session immediately and report the behavior using the tools available on the Website.
Why doesn’t OmMe Companion include live video chat?
OmMe Companion is designed as a Companion Safety app. It provides safety guidance, platform rules, reporting instructions, and access to support resources. Live video communication is available only on the Website.
How do I leave a session quickly?
Use the “Next” or “End Chat” controls inside the live video interface on the Website. Leaving immediately is the fastest way to stay safe.
How do I report someone?
Leave the session first, then use the reporting option inside the live video interface on the Website. You may also contact [email protected] for Website-related issues or [email protected] for OmMe Companion questions.
How do Premium minutes work?
Premium minutes apply only to live video sessions accessed through the Website. Purchases and balances are managed entirely by the embedded third-party service. OmMe Companion does not sell, store, or manage Premium minutes.
How is my privacy protected?
Live sessions operate through secure connections. However, other users may record their own screens, so never share personal or sensitive information. OmMe Companion does not access camera or microphone.
How can I delete my data?
To request deletion of data we control, contact [email protected] for Website-related data or [email protected] for OmMe Companion-related data. Any accounts or data created within the embedded live video service must be deleted directly through that provider.
Need More Help?
If you didn’t find the answer you were looking for, contact the appropriate support channel. We’re here to help with Website access and OmMe Companion safety guidance.